Cookie policy.

Last updated: 11/10/2025

This Cookie Policy explains how Ziva Social Group Ltd (“Ziva”, “we”, “our”, or “us”) uses cookies and similar technologies when you use our Ziva App, website, or any related online services (together, the “Services”).

By using our Services, you agree to the use of cookies as described in this policy.

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit or use a website or app. They help us recognize your device, remember your preferences, and improve your overall experience.

Cookies may be session cookies (deleted when you close the app or browser) or persistent cookies (stored until they expire or are deleted).

2. How We Use Cookies

We use cookies and similar technologies to:
- Make our Services work properly (e.g. login, authentication, and security)
- Remember your preferences (e.g. language, location, or settings)
- Improve performance and understand how people use the app
- Measure marketing effectiveness (e.g. ad conversions, referral sources)
- Personalize content to make your experience more relevant

3. Types of Cookies We Use

Type: Essential Cookies
Purpose: Required for the app to function (login, security, session management).
Example: Authentication Cookies

Type: Performance & Analytics Cookies
Purpose: Help us understand usage patterns to improve features and usability.
Example: Google Analytics, Firebase Analytics

Type: Functionality Cookies
Purpose: Remember your choices such as profile settings, filters, and language.
Example: User preference cookies

Type: Advertising & Marketing Cookies
Purpose: Help us show relevant ads and measure marketing campaigns.
Example: Meta Ads Pixel, Google Ads, TikTok Pixel

We may also use third-party cookies that collect data on behalf of trusted partners for analytics and advertising purposes.

4. Third-Party Tools and Tracking

We may use analytics and marketing partners including:
- Google Analytics / Firebase
- Meta (Facebook & Instagram)
- TikTok
- Apple App Store and Google Play Store tracking

These partners may set cookies or similar identifiers on your device when you use our Services to help measure performance and deliver relevant ads. You can learn more about how they use your data via their own privacy policies.

5. Managing Cookies and Preferences

You can control or delete cookies through your device or browser settings. Options include:
- Blocking all cookies
- Deleting existing cookies
- Setting notifications before cookies are stored

Please note: Disabling cookies may affect how the Ziva App functions, including login and matching features.

To learn more about controlling cookies:

https://www.aboutcookies.org

https://www.allaboutcookies.org

6. Changes to This Policy

We may update this Cookie Policy from time to time. Any changes will be posted within the App or on our website, and the “Last updated” date will be revised accordingly.

7. Contact Us

If you have any questions about our use of cookies, please contact us at:
help@ziva-app.com
Ziva Social Group Ltd